Utilities

Santa Fe County Water/Wastewater Operations provides safe and reliable water and sewer utility service to customers in an efficient and responsible manner.

Contact Information

Email your questions, comments and concerns at nmedina@santafecountynm.gov. We will respond to your email in a timely manner. You can also call the main line at  (505) 992-9870 or if it is an after hours emergency, please call 1-866-885-6623. 

Santa Fe County Water/Wastewater Operations

Physical Address

424 NM 599

Santa Fe, NM 87507

Map with Directions to the Public Works Facility (mapquest) »

Map with Directions to the Public Works Facility (Link to Google Maps) »

Mailing Address

P.O. Box 276

Santa Fe, NM 87504


Office Hours
Open Monday - Friday from 8 a.m. - 5 p.m.
Closed on weekends and County Holidays

Payment Options

We have four ways to accept your water and wastewater bill payment.  We are exploring ways to accommodate customers who wish to pay by credit card. 

  1.  We accept Money Orders and checks at the Public Works facility (424 NM 599) from 8 am to 5 pm, Monday through Friday except Santa Fe County holidays.
  2.  The Payment Drop Box is available at the Public Works facility 24 hours per day, 7 days a week. The Payment Drop Box is located in the front entrance by the fuel pumps.
  3. Customers may mail in their checks to: P.O. Box 276, Santa Fe, NM 87504.
  4. Customers can choose to have their monthly bills debited from their bank accounts.  Please fill out the form below and return it to Public Utilities.

Pay Water and Wastewater Bill via Direct Debit (pdf)

Customer Service Policies (Resolution 2012 - 88) »

Commercial and Residential Water Service Rates

The Residential rate is available ONLY for normal domestic water use to individual residences, individual dwelling units, individual farm units, and individual apartments. All service shall be delivered through a single water service meter at a location to be determined by the County. County Water Rates 2012

Documents and Information

Conjunctive Use Management Plan

Water Quality (Consumer Confidence) Reports for Water Utility Service

2013 Water Quality Report

2012 Water Quality Report