Water and Wastewater
Santa Fe County Water and Wastewater Utility Operations provides safe and reliable water and wastewater utility service to customers in an efficient and responsible manner.
Contact Information
Email your questions, comments and concerns to kdromero@santafecountynm.gov. We will respond to your email in a timely manner. You can also call the main line at (505) 992-9870 or if it is an after hours emergency, please call 1-866-885-6623.
Santa Fe County Water/Wastewater Operations
Physical Address
424 NM 599 Frontage Road
Santa Fe, NM 87507
Map with Directions to the Public Works Facility (mapquest) »
Map with Directions to the Public Works Facility (Link to Google Maps) »
Mailing Address
P.O. Box 276
Santa Fe, NM 87504
Office Hours
Open Monday - Friday from 8 a.m. - 5 p.m.
Closed on weekends and County Holidays
Payment Options
We have four ways to accept your water and wastewater bill payment. We are exploring ways to accommodate customers who wish to pay by credit card.
- We accept Money Orders and checks at the Public Works facility (424 NM 599) from 8 am to 5 pm, Monday through Friday except Santa Fe County holidays.
- The Payment Drop Box is available at the Public Works facility 24 hours per day, 7 days a week. The Payment Drop Box is located in the front entrance by the fuel pumps.
- Customers may mail in their checks to: P.O. Box 276, Santa Fe, NM 87504.
- Customers can choose to have their monthly bills debited from their bank accounts. Please fill out the form below and return it to Public Utilities.
Pay Water and Wastewater Bill via Direct Debit (pdf)
Customer Service Policies (Resolution 2012 - 88) »
Commercial and Residential Water Service Rates
The Residential rate is available ONLY for normal domestic water use to individual residences, individual dwelling units, individual farm units, and individual apartments. All service shall be delivered through a single water service meter at a location to be determined by the County. Rates for water service are in County Resolution No. 2011-94 and wastwater are in County Ordinance No. 2014-11.
Documents and Information
Conjunctive Use Management Plan
- Final version of the Conjunctive Management Plan (PDF)
- Conjunctive Management Well Location Analysis (PDF)