E-911 Rural Addressing

Santa Fe County E-911 Addressing Section is part of the Santa Fe County Geographic Information Systems (GIS) Division, which is under the Santa Fe County Growth Management Department. Santa Fe County E-911 Rural Addressing Section will submit necessary information to help County offices in providing clean, accurate and informational data to the public, as well as to other government entities.

Contact Us

Santa Fe County E-911 Rural Addressing Division
102 Grant Avenue
Santa Fe, NM 87504-0276
Main Office: (505) 995-2732

Open 8:00 AM – 5:00 PM
Monday – Friday

Julian Sena
GIS Technician
Office: (505) 986-6355
[bot protected email address]

Rob Jackson
GPS Technician
Office: (505) 986-6246
Mobile: (505) 490-2264
[bot protected email address]

Kerrie Bushway
GPS Technician
Office: (505) 986-6348
Mobile: (505) 795-1829
[bot protected email address]

Ordinances

Common Questions Received

How do I receive an Address Verification Form?
To request an Address Verification Form, please contact the E-911 Addressing Section and provide your address. Staff will then verify this with the information on record. If verified as a valid E-911 address, staff will provide an Address Verification Form. If there is a discrepancy, staff will work with you to resolve the issue. The Address Verification Form can be obtained in person or sent by email or postal mail.

What is the difference between an E-911 address and a postal address?
An E-911 address, or physical address, is the physical location (street address) of a property, residence, or business. The mailing address can be the same as the E-911/physical address, dependent on Post Office mail delivery protocols. Mail delivery can be to a PO Box, or as a growing trend, to a ‘cluster box’ (Multiple Box Unit or MBU) not actually placed at the physical location of a residence or business.

A valid E-911/physical address is required for all properties, residences, occupied structures and or businesses in order for emergency service personnel to quickly and efficiently locate you in the event of an emergency.

I live in the Santa Cruz area of Santa Fe County and I have received a letter from the Santa Cruz post office asking for an address verification. What do I need to do?
Obtain an Address Verification Form from the E-911 Addressing Section (as described above). This form will provide you with the documentation required by the Santa Cruz Post Office.


If I live in City of Espanola, Town of Edgewood, City of Santa Fe, or Rio Arriba County, who do I contact for addressing questions?

City of Espanola
Desirae Medina
Phone: (505) 747-6062
Email: [bot protected email address]

Town of Edgewood
Tawnya Mortensen
Phone: (505) 286-4518
Email: [bot protected email address]

City of Santa Fe
Marisa Sargent
Phone: (505) 955-6661
Email: [bot protected email address]

Rio Arriba County
Monica Velasquez
Phone: (505) 747-5345
Email: [bot protected email address]

Why is my address being changed?
E-911/physical addresses in the rural areas of Santa Fe County are determined by a distance-based system using miles as the unit of measure. All lots, occupied buildings and residences are assigned an address number according to the distance from the start of the named road to the entrance point of each driveway. For example: an address of 23 would indicate that a driveway entrance is approximately 0.23 miles from the beginning of the road.

Common reasons why addresses may change:
1) The driveway entrance has relocated to a different location on the same road, or in the case of a corner lot, the driveway entrance is on another road.
2) Even numbers are on one side of the road and odd numbers are on the opposite. The address may be changed if the address number is out of sequence and/or if it is not on the correct side (an odd number on an even side, or an even number on an odd side).
3) County Ordinance 1996-14 requires that any road or driveway, whether public or private, that accesses four or more lots, occupied buildings or residences, shall be named. Once this threshold is met, that road or driveway must be named. This will result in a road name and new addresses for all affected lots, occupied buildings, and residences. Property owners may petition for new road names, however, Santa Fe County is the final authority for all road naming.
4) Public safety and timely emergency response is the primary objective for E-911/physical address assignment. An address may be changed to correct any circumstance that may cause confusion in locating an address in the event of an emergency.

I am not receiving mail/packages. How can I fix this?
Check with your local Post Office to determine if your address is in their database. If not, then request that your address be added. If the Post Office asks for verification, E-911 Addressing staff can provide an Address Verification Form.

Google Maps cannot find me or does not show me in the correct location, what do I do?
Contact the E-911 Addressing Section to confirm your location. If needed, staff will submit feedback to Google Maps.


Utility company (such as PNM, NM Gas Company, Jemez Electric) has a different service address than my physical address. How do I reconcile this?
Obtain an Address Verification Form from the E-911 Addressing Section and present it to the utility company’s customer service department.

MVD requires two proofs of address to obtain a driver’s license. What do I need to do?
An E-911 Addressing Section Address Verification Form can serve as one of the required proof of address documents.

Why would a road name change?
If Santa Fe County discovers a duplicate road name, or the threshold of four or more lots, occupied buildings or residences is met or exceeded, a new road name will be required. (County Ordinance 1996-14 requires that any road or driveway, whether public or private, that accesses four or more lots, occupied buildings or residences, shall be named.) Property owners may petition for new road names, however, Santa Fe County is the final authority for all road naming.

My address is not posted, or my red and white address numbers are faded. How do I obtain new red and white address numbers?
It is the duty of the owner and/or occupant to place and maintain the correct address number. Currently, Santa Fe County posts red and white address numbers as a service to emergency responders to help them with locating addresses in the County. To report faded red and white address numbers, please contact the E-911 Addressing Section.